Program Spotlight: The Crisis Hotline

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A crisis can happen at any hour.   Day or night.

It’s 11 p.m. and your child has runaway…again.

You’ve called the police.  But the worry, the fear, the guilt is overwhelming.  Is it possible to change the family dynamics that continue to pull you and your teen apart?

Calling The Bridge is a place to start.

The Bridge’s 24 hour crisis hotline is staffed by professionals round the clock.  Each caller connects with a live person, not an automated system.

In 2013, over 4000 people in crisis phoned The Bridge.  75% of those callers were adults – overwhelmed, frustrated, and scared parents.  Or neighbors or teachers worried about a child.  Others were likely social workers advocating on behalf of their young clients.

Every calls demands a unique response.  Some parents just need to vent so that things don’t escalate.  Others are desperate for tips and strategies to deploy immediately.

In addition to diffusing immediate crisis, counselors encourage parents to visit The Bridge for free counseling – with or without their kids.  And, when it’s clear that kids and their parents might benefit from time apart, counselors might recommend a teen stay in the Emergency Shelter.

“We’re hear to support parents and kids in whatever way we can,” said Joan Countryman, Emergency Services Supervisor.

Post The Bridge’s crisis hotline number at school, in your place of employment, or at your church.  You could save a life.   612-377-8800.

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